nutrician
Terms of Use
Last updated: August 15, 2026
Nutrician is operated by PIQ Labs LLC, an Ohio limited liability company ("PIQ Labs," "we," "us," or "our"). These Terms of Use ("Terms") are a binding agreement between you and PIQ Labs. By creating an account, clicking to accept, or using Nutrician (the "Service"), you agree to these Terms. If you do not agree, do not use the Service.
PLEASE READ — THIS AFFECTS YOUR LEGAL RIGHTS. These Terms include a binding individual arbitration agreement and a waiver of class actions and jury trials (see "Dispute resolution; arbitration; class-action waiver" below). Unless you opt out within 30 days as described there, disputes between you and PIQ Labs will be resolved by individual arbitration, not in court. These Terms also limit our liability and require you to bring any claim within one year.
1. What Nutrician is — and isn't
Nutrician is an AI-powered wellness and informational tool for understanding what you eat. It is not medical, nutritional, or health advice, diagnosis, or treatment, and it is not a substitute for a physician, registered dietitian, pharmacist, or other qualified professional. Using the Service does not create a doctor–patient, dietitian–client, or any other professional relationship. Never start, stop, or change any medication (including GLP-1 medications such as Ozempic, Wegovy, Zepbound, or Mounjaro), diet, or treatment based on the Service — talk to your prescriber. If you think you may have a medical emergency, call 911 or your local emergency number immediately. If you have or suspect an eating disorder, please seek professional support (in the U.S., you can reach the NEDA Helpline); the Service is not designed to diagnose, treat, or manage eating disorders.
2. AI disclosure & honest numbers
Nutrition estimates, coaching messages, and other outputs are generated by artificial intelligence and can be inaccurate, incomplete, or wrong. We label where every number comes from (a chain's published menu, USDA reference data, a nutrition label you provided, a value you corrected, or a visual estimate) and show a range rather than false precision. You are responsible for evaluating outputs before relying on them, and you should independently verify anything important. Treat everything the Service produces as guidance, not measurement or professional advice.
3. Allergies & ingredients
Nutrician does not detect allergens, ingredients, or cross-contamination, and never determines whether any food is safe for you to eat. If you tell us about an allergy, we use that only to make the app step back — it stops suggesting menu items and reminds you to check with the restaurant. That is not a safety check and is not a representation that any food is free of any allergen. Dietary preferences (such as vegetarian or pescatarian) are a convenience filter that matches on dish names only; they are not an allergen, ingredient, or religious-certification guarantee. Always confirm ingredients and cross-contamination directly with the restaurant or manufacturer before you eat.
4. Eligibility & your account
- You must be at least 16 years old to use Nutrician, and if you are under 18 you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf and supervises your use. Nutrician is not directed to children under 13, and we do not knowingly collect their information.
- You agree to provide accurate information and to keep your password and two-factor codes secure. You are responsible for all activity under your account. Notify us promptly of any unauthorized use.
- You may export or permanently delete your data at any time in the app.
5. Subscriptions, billing & cancellation
Nutrician offers a free tier and a paid "Precision" subscription. Paid plans are billed in advance through our third-party payment processor (Stripe) on a recurring basis (monthly or annual, as you select).
- Auto-renewal. Paid subscriptions automatically renew at the then-current price at the end of each billing period until you cancel. By subscribing, you authorize us and our processor to charge your payment method for each renewal.
- How to cancel. You can cancel anytime from the app's billing settings (which open the Stripe customer portal). Cancellation stops future renewals; your access continues until the end of the current paid period.
- Refunds. Except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for partial periods, unused time, or downgrades.
- Price changes. We may change prices or plan features; we will give notice before a change takes effect, and the new price applies to your next renewal. If you don't agree, cancel before the renewal.
- Taxes. Prices exclude taxes unless stated; you are responsible for applicable taxes.
6. License to use the Service; our intellectual property
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial, personal use. We and our licensors own all rights, title, and interest in the Service, including the software, models, prompts, design, and content we provide, and all associated intellectual-property rights. You may not copy, modify, reverse-engineer, resell, scrape, or create derivative works from the Service except as permitted by law or with our written consent. "Nutrician" and "PIQ Labs" and related marks are our trademarks.
7. Your content & feedback
You retain ownership of the content you submit (for example, meals, photos, and notes). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and use your content solely to operate, provide, secure, and improve the Service for you — including sending relevant content to our AI and infrastructure providers so the Service can function. Meal and nutrition-label photos are processed by our AI provider to read them and are not encrypted; private progress/body photos are encrypted and are never sent to the AI. You are responsible for your content and confirm you have the right to submit it. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
8. Acceptable use
You agree not to: (a) attempt to break, probe, or circumvent authentication, security, rate limits, or the honesty/safety controls; (b) access or scrape other users' data; (c) overload, disrupt, or reverse-engineer the systems; (d) use the Service unlawfully, or to harm yourself or others; (e) misrepresent your identity or age; or (f) use the Service to build a competing product or to train a machine- learning model. We may investigate and may suspend or terminate accounts that violate these Terms.
9. Third-party services
The Service relies on third parties, including our AI provider, payment processor (Stripe), hosting, mapping/location, and nutrition-data sources. Your use of some features is also subject to those providers' terms, and we are not responsible for third-party services, their availability, or their acts or omissions. Links or data from third parties are provided for convenience and are not endorsements.
10. Your food decisions are yours (assumption of risk)
You understand that every decision about what you eat — including anything involving allergies, intolerances, medical conditions, pregnancy, or medication — is yours alone, and you knowingly and voluntarily assume all risks of those decisions. Nutrician gives estimates and suggestions, not clearance to eat anything. You agree to confirm ingredients and allergen or cross-contamination risks directly with the restaurant or manufacturer before you eat.
11. Disclaimers & limitation of liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that any nutrition figure, coaching message, or suggestion is accurate, complete, current, or suitable for your health needs, or that the Service will be uninterrupted, secure, or error-free.
TO THE FULLEST EXTENT PERMITTED BY LAW, PIQ LABS AND ITS OWNERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. Our total aggregate liability for all claims relating to the Service will not exceed the greater of the total amount you paid us in the twelve months before the event giving rise to the claim, or fifty U.S. dollars ($50).
Nothing in these Terms limits or excludes any liability or right that cannot be limited or excluded under applicable law. This includes, without limitation, liability for personal injury caused by our willful, wanton, or reckless conduct, and any non-waivable rights or remedies you may have under the Ohio Consumer Sales Practices Act (R.C. Chapter 1345). Some jurisdictions do not allow certain limitations, so parts of the above may not apply to you.
12. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless PIQ Labs and its owners, officers, employees, and suppliers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your content, your use or misuse of the Service, or your violation of these Terms or of any law or the rights of a third party.
13. Dispute resolution; arbitration; class-action waiver
Please read this section carefully — it affects how disputes are resolved.
Informal resolution first. Before starting an arbitration, you agree to contact us at contact@piqlabs.com and give us 30 days to try to resolve the dispute informally.
Binding arbitration. Except for the exceptions below, you and PIQ Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitration will take place in Ohio or, at your election, by phone/video or where you reside, and judgment on the award may be entered in any court with jurisdiction.
Class-action & jury-trial waiver. You and PIQ Labs agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action, and each waives any right to a jury trial. The arbitrator may not consolidate more than one person's claims.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property or security interests. Nothing here waives any non-waivable right, including any right you may have to bring a claim with a government agency.
30-day opt-out. You may opt out of this arbitration and class-waiver section by emailing contact@piqlabs.com with your account email and the statement "I opt out of arbitration" within 30 days of first accepting these Terms. Opting out will not affect any other part of these Terms.
14. Governing law & venue
These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration (or if the arbitration section is found unenforceable), you and PIQ Labs agree to the exclusive jurisdiction and venue of the state and federal courts located in Ohio, except where applicable law gives you the right to proceed elsewhere.
15. Time limit for claims
To the extent permitted by law, any claim arising out of or related to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise it is permanently barred.
16. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time if you violate these Terms, if required by law, or to protect the Service or other users. On termination, your license ends; sections that by their nature should survive (including disclaimers, limitation of liability, indemnification, arbitration, and these general terms) survive.
17. Changes to these Terms
We may update these Terms as the product evolves. We'll post the new version here with an updated date and note material changes in the app. Where the law requires it, material changes take effect only after we've given you notice and, where required, obtained your agreement; otherwise your continued use after a change means you accept it.
18. General
These Terms and any policies referenced here (including our Privacy Policy) are the entire agreement between you and PIQ Labs about the Service and supersede prior agreements. If any provision is found unenforceable, it will be limited or removed to the least extent necessary and the rest stays in effect (except that if the class-action waiver is found unenforceable, the arbitration section will not apply). Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure). We may give you notices in the app or by email; you may reach us at the address below.
19. Contact
PIQ Labs LLC · contact@piqlabs.com